Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Convenient location
Helpful service
Under construction
High dining prices
8.0/10
Great
Rooms
8.1
Location
8.6
Service
8.9
Dining
7.0
Guest reviews
8.0/10
based on 7 reviews
8.4
8.4/10 based on 1781 reviews
Jimmy
United Kingdom,
March
2024
7.8/10
The hotel offers spacious and comfortable rooms with good amenities but can be noisy at times. The service is friendly and accommodating, making for a pleasant stay. The location is convenient, especially for airport access, but could have more dining options. Overall, a decent choice for a stay near Zurich airport.
Rooms
8.0
The rooms are spacious and comfortable with good wifi, air conditioning, and small refrigerator.
Service
8.0
The staff is nice and kind, providing clean rooms and good facilities.
Location
9.0
The hotel's location is great for accessing Zurich and Zurich airport, with a convenient shuttle service available.
Dining
7.0
The dining options are limited but adequate considering nearby dining prices.
Facilities
7.0
The hotel provides essential facilities for a comfortable stay.
Mike
United States,
March
2024
7.4/10
I had a mixed experience at the hotel. The rooms were clean and functional, providing a decent rest after my late flight and early tour. However, there was an unusual stink in the room, and I felt that the hotel was charging more than it was worth. The hotel's design was clean and adequately functional, offering amenities like an electronic safe, mini fridge, and flat-screen TV.
Rooms
7.0
The rooms were reasonably sized, clean, and updated with essential amenities. However, there was an unusual stink in my room that was a bit off-putting, and I thought the price was a bit too high for what was offered.
Service
9.0
The service was just as hospitable as I remembered. I appreciated that they kindly stored my large cooler bag in the restaurant fridge overnight, making it convenient for me when I headed to the airport early. The staff was accommodating and made my stay pleasant.
Location
8.0
The location of the hotel was very handy for both the train station and the airport, making it convenient for travelers. It was just a block away from Kloten train station and provided easy access to Zurich city center.
Dining
6.0
The dining experience was a bit expensive for what was offered. The breakfast had a good selection, including cooked items, but I felt that the price was on the higher side compared to similar options outside the hotel. The quality of food was good, but the value for money was not the best.
Facilities
7.0
The hotel offered standard facilities like dry cleaning, housekeeping, and laundry services, which were well-maintained. However, I felt that the overall value for money in terms of facilities provided was not the greatest.
Andrew
United States,
January
2024
8.2/10
I stayed at this hotel located close to the airport. The rooms were spacious and allowed me to spread out my stuff and organize my packing. However, I was unexpectedly woken up at 01:30 AM, which was a downside. The value for money was reasonable considering the convenient location.
Rooms
8.0
The rooms were spacious and allowed me to spread out my stuff and organize my packing.
Service
9.0
The service was excellent, especially with the provided shuttle bus. The staff took a personal interest in making sure our stay was comfortable. However, the shuttle driver drove like an absolute maniac, which was a bit alarming.
Location
9.0
The hotel is very close to Zurich airport, only a 5-minute drive away. It's easy to reach by train and a short walk if you take S7 from Zürich Main Station to Kloten. Additionally, there are restaurants and a train station nearby, offering easy access to Zurich.
Dining
7.0
The dining experience was satisfactory with a good European breakfast provided. However, there were too few fresh vegetables in the breakfast options. I appreciated the free tea, coffee, and apples, but the opening time for breakfast at 6 AM was a bit late for an airport hotel catering to early flights.
Facilities
8.0
The hotel offers dry cleaning, housekeeping, laundry services, a welcome drink, and tours/ticket assistance for added convenience.
Harry
United Kingdom,
December
2023
8.6/10
My stay at the hotel was fantastic. The rooms were spacious and clean with a great bed, although a bit dated. The service was exceptional, with the staff being really helpful and friendly. The location was perfect, close to the airport and easily accessible to Zurich city. The dining experience was a nice addition before heading out, and the facilities were top-notch.
Rooms
8.0
The rooms were very spacious and clean, the shower was very good and comfortable, and the bed was great.
Service
9.0
The staff was friendly and very helpful even with multiple requests.
Location
9.0
The location was fantastic, close to the airport and just 15 minutes by train from the centre of Zurich.
Dining
8.0
The dining experience was great with a lot of variety, perfect before rushing off to the airport.
Facilities
9.0
The hotel facilities were excellent and well-maintained.
Michael
United Kingdom,
December
2023
8.2/10
The Hotel Welcome Inn offers clean and comfortable rooms with the convenience of a refrigerator, perfect for storing delicacies. The service was helpful and attentive, enhancing our stay. The location, while close to the airport, provides easy access to various amenities. The dining experience was satisfying, offering a blend of dishes to start the day. Despite being under construction, the hotel manages to deliver a pleasant stay.
Rooms
9.0
The room at Hotel Welcome Inn was clean and comfortable, featuring a refrigerator for storing items like raclette cheese. The spacious layout, comfortable beds, and separate toilet from the shower area added to the pleasant stay.
Service
9.0
The service at Hotel Welcome Inn was exceptional, with staff going above and beyond to assist guests. From printing boarding passes to shuttle arrangements, their attention to detail was commendable.
Location
8.0
The hotel's proximity to Zurich International airport and nearby amenities make it a convenient choice for travelers. While construction was ongoing, the central location offered easy access to restaurants and supermarkets.
Dining
7.0
The dining experience at Hotel Welcome Inn was satisfying, with a varied breakfast menu blending continental and warm dishes.
Facilities
8.0
The facilities at Hotel Welcome Inn provided all the necessary amenities for a comfortable stay, ensuring guests had a pleasant experience overall.
Convenient location
Under construction
Matthew
United Kingdom,
December
2023
7.6/10
The hotel rooms were good and clean, ready for our stay, but only provided 1 bottle of mineral water. The service was outstanding with the staff being incredibly helpful and even practicing German with my son. The location was very convenient for accessing Zurich airport with a free shuttle bus to the hotel, although pedestrian traffic could be limited and confusing. The dining experience was average, and the price seemed a bit high for the quality. Overall, a comfortable stay with excellent service but some room for improvement in dining and value for money.
Rooms
8.0
The rooms were good and clean, ready for our stay.
Service
9.0
The staff was absolutely lovely and incredibly helpful, even practicing German with my son.
Location
8.0
The location is very good, close to Zurich airport with a free shuttle bus to the hotel.
Dining
6.0
The dining experience was not that great for the price I paid.
Facilities
7.0
The facilities were decent but nothing exceptional.
George
United States,
October
2023
8.8/10
My stay at the hotel was fantastic! The rooms were clean and spacious, with a very comfortable double bed and spotless white single duvets. The separate toilet to the bathroom was a nice touch. The staff were extremely cooperative and super friendly, always ready to help with a smile. The location was excellent, just 11 minutes from the center of Zurich by train and close to the airport. The dining experience was above expectations, though a bit more variety would have been nice. Overall, a great value for money hotel.
Rooms
9.0
The rooms were clean and spacious.
Service
9.0
The staff were all friendly and resourceful.
Location
9.0
The hotel's location is excellent, with easy access to the train station and close to various amenities like the airport, supermarkets, and restaurants.
Dining
8.0
The dining experience was above expectations, though a bit more variety would have been nice.
Facilities
9.0
The facilities offered by the hotel were perfect for a comfortable stay.
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